Reinstated.
Recovered.
Protected.

A senior SPCTek team member reviews your suspension notice, account history, and any prior appeals. Within 3–5 business days, you receive the exact root cause, a complete document requirement list, a reinstatement probability rating, and a custom quotation for the next steps. The $99 is a flat diagnostic fee — not a deposit toward reinstatement services.

No — and anyone who makes that guarantee should not be trusted. What we commit to: a thorough investigation, custom appeals with no template reuse, SPN escalation access unavailable to individual sellers, and transparent communication throughout. If we believe a case is unwinnable, we tell you before you invest in reinstatement services.

In many cases, yes. One of our cases (Brand: Atlas) involved an account suspended for over two years across 13 marketplaces — fully reinstated. Older suspensions require reconstruction of the case history rather than repetition of appeals. Start with the $99 assessment and we will give you an honest probability rating before any reinstatement service begins.

Amazon's Service Provider Network (SPN) gives vetted partners access to internal escalation channels that bypass standard Seller Performance queues. When your appeal is stuck in a rejection loop, we escalate to human Amazon teams who can make decisions the automated system cannot. Individual sellers and non-SPN services cannot access this pathway.

It can, depending on what was submitted. Poor prior appeals occasionally create additional ground to overcome, particularly if they contained inaccurate framing. During the assessment, we review all prior submissions before recommending a strategy. In most cases, prior appeals can be overcome — we will identify if they created significant obstacles.

Reinstatement is a reactive service — your account is already suspended and we work to recover it. Health maintenance is proactive — your account is active and we monitor it continuously, resolve violations before they escalate, and manage performance metrics so suspension never becomes necessary. Both services can operate independently or in sequence after a reinstatement.